Hungrybite
Dear Customer,
Thank you for trusting Hungrybite. We are committed to protecting your personal data and providing a secure and transparent experience across our delivery platforms, applications, and related services (collectively referred to as the "Platform"). Your privacy is a top priority, and we want you to enjoy our services with confidence.
We are our company (trading as Hungrybite) ("we", "us" or "our"). As the operator of the Platform, we act as the data controller for your personal data. This means we determine how your data is collected, used, and shared, and for what purposes.
For any questions about data protection at Hungrybite, you may contact our Data Protection Officer at: privacy@hungrybite.co.uk.
While using our Platform, registering, or placing orders, you agree to this Privacy Policy. It applies to all personal data we collect directly from you through the Platform. It does not apply to third-party websites linked from the Platform. Please refer to the respective third-party privacy policies for information about their data practices.
You have the choice over which information you share with us. Some personal data is necessary to provide our services (e.g., name, contact info, and payment details), but you may decline optional data or features.
You have rights under applicable data protection laws:
Requests can be sent to privacy@hungrybite.co.uk. We may charge a reasonable fee for handling access requests, which will be communicated in advance. You may also delete your account directly via your profile on the Platform.
Name, email, password, phone number, delivery addresses, interests, age.
Purpose: Essential to create your account and ensure you are not a minor.
Name, delivery address, phone number, order details.
Purpose: To deliver your orders accurately and efficiently.
Past orders, selected restaurants, invoices, payment method, delivery address.
Purpose: To improve services and optimize the Platform for your preferences.
Address, postal code, city, country, and device coordinates.
Purpose: To enable precise delivery.
Device ID, OS, IP address, time of access, configuration settings.
Purpose: Technical support, fraud detection, and platform security.
Name, contact details, social media ID.
Purpose: To provide customer support and follow-up on inquiries.
Name, email, phone number, device ID.
Purpose: To send personalized communications and notifications.
Payment method, encrypted payment details.
Purpose: To process payments securely and efficiently.
We process personal data only in compliance with applicable laws. The main purposes include:
Detect and prevent fraud, monitor platform usage, and maintain a secure environment.
Hungrybite's social media profiles are jointly managed with the respective platform operators. We receive only aggregated statistics for insights.
Store inquiries and interactions to provide consistent and improved customer service.
In the event of a merger, acquisition, or sale, minimal personal data may be shared, subject to comparable data protection measures.
We never sell your data. Personal data may be shared only with:
We retain your data only as long as necessary to fulfill the purposes described. Certain legal requirements may require longer storage (e.g., tax records). Dormant accounts inactive for over three years will be deleted after notification.
If you provide personal data of others (e.g., for delivery to a friend), you confirm you have obtained their consent for processing by Hungrybite.
Hungrybite may update this Privacy Policy to comply with legal obligations or improve transparency. Significant changes will be communicated accordingly.
Last Updated: February 2026
Contact: privacy@hungrybite.co.uk